PRIVACY POLICY

At Sqora ("we", "us", "our"), your privacy matters to us. This policy explains what information we collect, how we use it, and your rights when you shop at https://sqora.myshopify.com/

Information We Collect

When you visit our store or place an order, we may collect:

  • Personal details: name, email address, phone number, shipping and billing address.
  • Order information: items purchased, order value, and delivery details.
  • Payment information: processed securely through our payment providers. We do not store your full card details.
  • Technical data: device, browser type, IP address, and how you use our website (via cookies).

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your order, including confirmations and shipping updates.
  • Respond to your questions and provide customer support.
  • Send marketing updates (only if you opt in — you can unsubscribe anytime).
  • Improve our website, products, and shopping experience.

Sharing Your Information

We only share your information with trusted third parties needed to run our store, such as:

  • Our e-commerce platform (Shopify).
  • Payment processors.
  • Shipping and delivery partners.

We do not sell your personal information to anyone.

Cookies

Our website uses cookies to keep your cart working, understand site traffic, and improve your experience. You can disable cookies in your browser settings, though some features may not work properly.

Data Retention

We keep your information only as long as needed to fulfil orders, comply with legal requirements, and resolve any disputes.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your information.
  • Request deletion of your data.
  • Opt out of marketing communications at any time.

To exercise any of these rights, contact us at [email].

Security

We take reasonable steps to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.

Contact Us

If you have any questions about this Privacy Policy or your data, reach us at:

Sqora  Instagram: @sqora.eg